Everything you need to know before booking.
Is there a travel fee for events outside Atlanta?
Events within 30 miles of Atlanta are included at no extra charge. Beyond that, we charge $1.50/mile round trip. Contact us for a custom quote on multi-day out-of-market events.
What's included in the branded overlay?
We design a custom digital frame with your logo, event name, date, and brand colors. You approve the design before event day. Revisions are included — no limits on reasonable changes.
How does multi-event retainer pricing work?
Pre-book 3+ events in a contract period: 10% off for 3 events, 20% off for 5+, 25% off for 10+ annually. Ideal for companies with recurring events throughout the year.
When will the instant print add-on be available?
We're finalizing our dye-sublimation printer setup now and expect to offer instant prints this quarter. Book now and we'll confirm print availability once your date is locked in.
Can I upgrade my package after booking?
Yes — upgrades are easy any time up to 48 hours before your event. Just reach out and we'll update your booking and invoice accordingly.
What's your cancellation policy?
Full refund for cancellations 7+ days before the event. Within 7 days: 50% refund or a full credit toward a rescheduled event — whichever you prefer.